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ISO CERTIFICATION
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Date: 3/14/2010 5:11:39 AM
Contact Person:*
Postion:
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UPG Representative:
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Remarks:
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Solicited Questions:
How do you rate our ... ?
1)
Customer Service
Excellent
Good
Average
Poor
2)
Knowledge of Products
Excellent
Good
Average
Poor
3)
Courteousness
Excellent
Good
Average
Poor
4)
Returns Calls Promptly
Excellent
Good
Average
Poor
5)
Quality of Product
Excellent
Good
Average
Poor
6)
On Time Delivery
Excellent
Good
Average
Poor
7)
Packaging of Product
Excellent
Good
Average
Poor
8)
Pricing
Excellent
Good
Average
Poor
Any specific comments or complaints you or anyone within your company may have with regard to doing business with UPG:
What can UPG do to imporve our overall quality of service and products that would be most beneficial and helpful to you and your company?
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Complaint: Requires corrective action within 5 working days.
For internal use only:
Reviewed on:
Action taken on:
QFRM-CSF-003
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